The University supports your family’s health and wellness through integrated programs designed to help you manage or prevent issues that impact your life. AHP is just one piece of the University’s YOUR Health Universe:
The University’s health care plans take advantage of a 3-tiered network. Based on the tier you and your family select, you will see differences in the pricing of deductibles, copays, coinsurance costs, and out-of-pocket maximums.
Accountable Health Partners is the clinical network associated with Tier 1 benefits for the University health care plan. You may realize considerable savings in copays, deductibles, and coinsurance by choosing to get health care for you and your covered dependents from providers in the AHP network.
AHP is not an insurance company or a health care plan. It is a clinically integrated network of physicians and hospitals—all of which are in the networks of the plan’s third-party administrators (Excellus BCBS and Aetna).
You still have the choice to see health providers within the broader Aetna and Excellus national networks—and outside them, as well. Your out of pocket payments towards deductibles and out of pocket maximums cross-apply across all three Tiers under your University health care plan. However, any time you receive care from AHP providers, you will enjoy lower copays, deductibles, and coinsurance.
The University is working with AHP and incentivizing employees to use the network for several key reasons:
In some cases, the facility, provider or service you need may not be available in the AHP network. In those cases, covered services received from non-AHP providers within the Aetna or Excellus national networks will be covered at the Tier 1 (AHP) cost-sharing level. Click here to see a full list of those specialties.
For questions about the AHP network, including:
Email [email protected] or call the Concierge Telephone Service at (585) 784-8855 or (888) 457-7463.
For help with general benefit questions, contact the University Benefits Office at [email protected] or via phone at (585) 275-2084.
For help with specific benefits and claims questions, contact your plan’s Third Party Administrator:
1-800-659-2808 or 1-585-232-2632