All COVID-19 Resources
Get the latest updates regarding the COVID-19 pandemic.
On April 18th, the FDA authorized changes to the emergency use authorizations (EUAs) of Moderna and Pfizer bivalent vaccines that simplify the vaccination schedule for most individuals. Under the new…
Information for Parents and Guardians: Information for Teens 12-17 Years Old:
The Finger Lakes/WNY COVID Pediatric Return to Play Workgroup recently convened to review the 9/9/2022 revisions to the Return to Sports and Physical Activity after COVID-19 Infection Interim Guidelines issued…
A summary of the most recent changes to the attached Guidance for the New York State COVID-19 Vaccination Program for Individuals 12 Years of Age and Older is outlined below: CDC…
If you previously placed a Pfizer-BioNTech COVID-19 pediatric vaccine for 6m-5y pre-order back in February and it shows a status in NYSIIS of “sent to CDC”, you will need to…
On April 13, 2022, the Food & Drug Administration authorized a shelf life extension for the Tris/Sucrose formulations of the Pfizer-BioNTech COVID-19 vaccines from 9 to 12 months. These formulations…
On April 7, 2022, the Food & Drug Administration authorized a shelf life extension for the Johnson & Johnson’s Janssen COVID-19 vaccine for an additional two months. The shelf-life of…
Monroe County Algorithm for Isolation and Quarantine related to the shortened 5 day interval and changes to quarantine that was released January 6th.
Based on the update sent January 5, 2022, from Dr. Mendoza and the Monroe County Department of Public Health last evening (see below), we have confirmed the following key points…
This document replaces the September 2021 guidance. Updates are highlighted in yellow.
Monroe County is modifying its Test to Stay (TTS) policy to align with new NYSDOH guidance (below) that narrows the pool of students who are eligible for TTS. Effective January…
This document replaces the versions dated September 18th and 23rd.
Monroe County will follow the Interim Updated Isolation & Quarantine Guidance issued Jan. 4, 2022 by the New York State Department of Public Health (below), which shortens Isolation and Quarantine…
Summary of updates: Time after dilution for Pfizer adult/adolescent Tris (gray cap, age 12+, no diluent) has been added to page 4 Appendix B: Currently Available COVID-19 Vaccines was updated…
New updates to this document were made on 1/6/2022 and can be found here.
**Updated 1/3/2022 to correct error related to the dose of the ritonavir component of Paxlovid** The document below was developed by UR Medicine Pharmacy to assist providers with navigating the…
Sites to support COVID testing of mildly symptomatic school-aged children (ages 3 to 18 years) have now fully opened today (October 18, 2021) in several locations in Monroe County: Golisano…
From the October 19, 2021 NYS DOH Vaccine Listserv Post: Dear COVID-19 Vaccination Provider: In anticipation of authorization of the Pfizer-BioNTech COVID-19 vaccine for 5–11-year-olds, pediatric Pfizer doses are available…
Click the link here to download a PDF of May 20th COVID-19 Update.
Click the link here to download a PDF of May 19th COVID-19 Update.
Click the link here to download a PDF of April 21st COVID-19 Update.
Click the link here to download a PDF of MVP: Monoclonal Antibodies COVID-19 Billing Guidance.
Click the link here to download a PDF of March 24th COVID-19 Update.
Click the link here to download a PDF of MVP: Updated COVID-19 Vaccine Reimbursement and Coding – New York Only.
Click the link here to download a PDF of March 3rd COVID-19 Update.
Click the link here to download a PDF of MVP: Utilization Management Changes Due to COVID-19.
Click the link here to download a PDF of February 24th COVID-19 Update.
Click the link here to download a PDF of Telemedicine and Excellus: Telehealth Administrative Policy 22 Part II Effective May 24, 2021.
Click the link here to download a PDF of February 17th COVID-19 Update.
Click the link here to download a PDF of February 10th COVID-19 Update.
Click the link here to download a PDF of February 3rd COVID-19 Update.
Click the link here to download a PDF of January 27th COVID-19 Update.
Click the link here to download a PDF of January 25th COVID-19 Update.
Click the link here to download a PDF of January 21st COVID-19 Update.
Click the link here to download a PDF of January 19th COVID-19 Update.
Click the link here to download a PDF of Contact Tracing and Quarantine Guidelines.
Click the link here to download a PDF of January 13th COVID-19 Update.
Click the link here to download a PDF of January 11th COVID-19 Update.
Click the link here to download a PDF of MVP: COVID-19 Vaccine Reimbursement and Coding.
Click the link here to download a PDF of January 6th COVID-19 Update.
Click the link here to download a PDF of January 4th COVID-19 Update.
Click the link here to download a PDF of COVID Vaccine Overview (Last Updated: 12/29/20).
Click the link here to download a PDF of December 28th COVID-19 Update.
Click the link here to download a PDF of Revised for Personnel in Healthcare and Other Direct Care Settings to Return to Work.
Click the link here to download a PDF of COVID-19 Health Advisory Updated Quarantine Guidance.
Click the link here to download a PDF of Quarantine Isolation Infographic for families.
Click the link here to download a PDF of Ontario County: Expanded Asymptomatic Testing Availability.
Click the link here to download a PDF of December 16th COVID-19 Update.
Click the link here to download a PDF of NYS COVID Vaccination Program Handbook.
Click the link here to download a PDF of December 14th COVID-19 Update.
Click the link here to download a PDF of Healthcare Worker COVID Screening, Testing and Monitoring Algorithm.
Click the link here to download a PDF of Reinstating Reimbursement for Preventive Health Visits for Children and Adults via Telehealth During the Public Health Emergency.
Click the link here to download a PDF of December 9th COVID-19 Update.
Click the link here to download a PDF of December 8th COVID-19 Update.
Click the link here to download a PDF of NYSDOH COVID-19 Vaccination Program Enrollment
Click the link here to download a PDF of December 2nd COVID-19 Update.
Click the link here to download a PDF of Excellus: COVID-19 Viral and Antibody Testing and Supplies; Reimbursement Update.
Click the link here to download a PDF of November 24th COVID-19 Update.
Click the link here to download a PDF of Patient Pearls: Holiday Gatherings Guidelines.
Click the link here to download a PDF of Patient Pearls: Holiday Travel Guidelines.
Click the link here to download a PDF of November 19th COVID-19 Update.
Click the link here to download a PDF of November 11th COVID-19 Update.
Click the link here to download a PDF of MVP: COVID-19 Testing Update.
Click the link here to download a PDF of CLIA-Waived, Office-Based COVID PCR Testing Options.
Click the link here to download a PDF of November 4th COVID-19 Update.
Click the link here to download a PDF of Revised Sample Return to School Attestation Template.
Click the link here to download a PDF of October 28th COVID-19 Update.
Click the link here to download a PDF of Excellus: Non-Coverage of CPT 99072 for All Lines of Business.
Click the link here to download a PDF of October 21st COVID-19 Update.
Click the link here to download a PDF of Flu Clinic Best Practices.
Click the link here to download a PDF of NYS DOH 30 Day Extension on Immunization Requirements.
Click the link here to download a PDF of School & Community Healthcare Alignment for COVID-19: Slide Deck.
Click the link here to download a PDF of Common Ground Health School & Community Health Care Alignment for COVID-19: FAQ Document.
Click the link here to download a PDF of October 14th COVID-19 Update.
Click the link here to download a PDF of October 7th COVID-19 Update.
Click the link here to download a PDF of NYSDOH Pre-K to Gr 12 COVID-19 Toolkit.
Click the link here to download a PDF of September 30th COVID-19 Update.
Click the link here to download a PDF of Excellus: RIT Cost-Share Update for Non-COVID-19 Telehealth Services.
Click the link here to download a PDF of UPDATE: Waiver of Member Cost-Share for COVID-19 & non-COVID-19 Telehealth Services; Reimbursement Reminder.
Click the link here to download a PDF of September 23rd COVID-19 Update.
Click the link here to download a PDF of Excellus: Extending Reimbursement, Waiver of Member Cost-Share for COVID-19 and non-COVID-19 Telehealth Services.
Click the link here to download a PDF of Patient Pearls: Foreign Body Ingestion: Avoidable Tragedy.
Click the link here to download a PDF of September 16th COVID-19 Update.
Click the link here to download a PDF of September 9th COVID-19 Update.
Click the link here to download a PDF of MVP COVID-19 Update September 4, 2020.
Click the link here to download a PDF of Sample Masking Tolerance Note for School.
Click the link here to download a PDF of Mask Wearing for Children Toolkit – Spanish Version from URMC Developmental Behavioral Pediatrics, updated August 19, 2020.
Click the link here to download a PDF of August 26th COVID-19 Update.
Click the link here to download a PDF of Mask Wearing Toolkit from URMC Developmental Behavioral Pediatrics, updated August 19, 2020.
Click the link here to download a PDF of Patient Pearls: Helping Your Child to Feel Comfortable Wearing a Mask.
Click the link here to download a PDF of MVP: Closing Gaps-In-Care Utilizing Telemedicine Services.
Click the link here to download a PDF of Getting Rochester Back to Work.
Click the link here to download a PDF of August 12th COVID-19 Update.
Click the link here to download a PDF of August 5th COVID-19 Update.
Click the link here to download a PDF of Lab Supply Ordering Reference Guide.
Click the link here to download a PDF of COVID-19 Test Site Finder.
Click the link here to download a PDF of Patient Pearls: Safety Rules for Cleaning Products.
Click the link here to download a PDF of NYS Sports and Recreation Guidance.
Click the link here to download a PDF of MIS-C Outpatient Clinical Guidelines.
Click the link here to download a PDF of MIS-C Outpatient Guidelines.
Click the link here to download a PDF of MVP: COVID-19 Treatment Coverage Update.
Click the link here to download a PDF of Excellus: NYS DFS Supplement No. 2 to Insurance Circular Letter No. 8.
Click the link here to download a PDF of Patient Pearls: Mask Wearing Recommendations.
Click the link here to download a PDF of Provider Relief Fund Medicaid Distribution Application Guidance.
Click the link here to download a PDF of Patient Pearls: June 2020.
Click the link here to download a PDF of June 15th MVP Behavioral Health Cost Share news.
Click the link here to download a PDF of June 16th Excellus Telehealth Preventive Visits.
Click the link here to download a PDF of June 17 UnitedHealthcare Telehealth and Other Updates.
Click the link here to download a PDF of Short Form PPP Loan Forgiveness Application.
Click the link here to download a PDF of Medicaid CHIP Provider Relief Fund Distribution Instructions.
Click the link here to download a PDF of Medicaid CHIP Provider Relief Fund Distribution Application.
Click the link here to download a PDF of Excellus COVID Diagnostic and Antibody Testing Administrative Policy.
Click the link here to download a PDF of UR Labs Antibody Testing: Methodology and Performance.
Click the link here to download a PDF of Evaluation of Multi-System Inflammatory Syndrome in Children (MIS-C) for Peds.
Click the link here to download a PDF of Evaluation of Multi-System Inflammatory Syndrome in Children (MIS-C).
Click the link here to download a PDF of Pending Legislation Impacting PPP.
Click the link here to download a PDF of MVP Elective Procedures Prior Authorization Update.
Click the link here to download a PDF of June 1 UnitedHealthcare Reimbursement Update.
Click the link here to download a PDF of Expanded UR Imaging Hours and Locations.
Click the link here to download a PDF of COVID-19 IgG Antibody Test Fact Sheet.
Click the link here to download a PDF of NYS Department of Education: School Health Examinations in Light of COVID-19 Pandemic.
Click the link here to download a PDF of Required NYS School Health Examination Form and Instructions.
Community providers are welcome to log into the Zoom meeting, but CME described below is only available for UR-employed providers.
Click the link here to download a PDF of Choosing the Correct PPE Infographic.
Click the link here to download a PDF of Paycheck Protection Program: Ensuring Compliance and Maximizing Forgiveness.
Click the link here to download a PDF of COVID Practice Re-opening Guide.
Click the link here to download a PDF of Excellus COVID-19 Diagnostic and Antibody Testing Information.
Click the link here to download a PDF of Ensuring Access to Health Care Services During COVID-19.
Click the link here to download a PDF of Guidance for Elective Surgeries in Ambulatory Settings.
Click the link here to download a PDF of PPP Loan Forgiveness Application.
Click the link here to download a PDF of NY DOH PMIS Preliminary Case Definition.
The document below must be provided to patients at the time COVID-19 testing is performed. This order of the Monroe County Department of Public Health applies to all providers performing…
Click the link here to download a PDF of Excellus Update on Rates for Telephone-Only Visits.
Click the link here to download a PDF of May 14 MVP Telephone-Only Visits Update.
Click the link here to download a PDF of Telehealth for Preventive Visits.
Click the link here to download a PDF of COVID Seroconversion Study.
Click the link here to download a PDF of MVP New York COVID-19 Update.
Click the link here to download a PDF of Cost Sharing Waived for Medicare Advantage and Other Updates.
Click the link here to download a PDF of May 1st Revised Medicaid Telehealth Guidance.
Click the link here to download a PDF of Infographic: Exposure Protection.
Click the link here to download a PDF of MVP Telephone Visit Reimbursement.
Click the link here to download a PDF of April 29th COVID-19 Update.
Click the link here to download a PDF of Provider Relief Fund and Distribution Portal FAQs.
Click the link here to download a PDF of April 27th COVID-19 Update.
Click here to register for the Autism and Developmental Disabilities ECHO.
Click the link here to download a PDF of Excellus Code Guidance for Most Common Telehealth Services.
Click the link here to download a PDF of April 24th COVID-19 Update.
Click the link here to download a PDF of MVP Medical Policy Updates Effective June 1, 2020.
Click the link here to download a PDF of MVP COVID-19 Update.
Click the link here to download a PDF of MVP COVID-19 Medicare Update.
Click the link here to download a PDF of MVP Utilization Management Changes Due to COVID-19.
Click the link here to download a PDF of MVP COVID-19 Update.
Click the link here to download a PDF of MVP Claims Status Process.
Click the link here to download a PDF of MVP CPT Code Update.
Click the link here to download a PDF of April 23rd COVID-19 Update.
Click the link here to download a PDF of April 22nd COVID-19 Update.
Click the link here to download a PDF of April 21st COVID-19 Update.
Click the link here to download a PDF of Addressing Anxiety During the COVID-19 Crisis.
Click the link here to download a PDF of COVID-19 Preventive Care Outreach.
Click the link here to download a PDF of April 20th COVID-19 Update.
Click the link here to download a PDF of Revised Payment Terms: Sanofi, Pfizer and Merck.
Click the link here to download a PDF of MEDENT Video Visits Available at No Charge for May.
Click the link here to download a PDF of April 17th COVID-19 Update.
Click the link here to download a PDF of April 16th COVID-19 Update.
Click the link here to download a PDF of Telehealth Info for Behavioral Health Services.
Click the link here to download a PDF of April 15th COVID-19 Update.
Click the link here to download a PDF of UnitedHealthcare Telehealth Coding Guidance.
Click the link here to download a PDF of April 14th COVID-19 Update.
Click the link here to download a PDF of Perspectives on Validity of COVID-19 Testing.
Click the link here to download a PDF of PPE Doffing Checklist.
Click the link here to download a PDF of Face Shield Cleaning Process.
Click the link here to download a PDF of April 13th COVID-19 Update.
Click the link here to download a PDF of Excellus Use of Telehealth for PT OT ST Therapy Visits.
Click the link here to download a PDF of Excellus COVID Communications Reference Guide.
Click the link here to download a PDF of Telehealth Audio Only and Asynchronous Messaging Option for E/M Visits.
Click the link here to download a PDF of Breastfeeding Support During COVID-19.
As hospitals and medical providers make plans to respond to the Covid-19 crisis, URMC and RRH Neonatologists and Newborn Hospitalists strongly recommend that newborns should NOT be discharged before 24…
Click the link here to download a PDF of Excellus Vatica Telehealth Update.
Click the link here to download a PDF of FAQs on Coronavirus Relief for Small Businesses.
Click the link here to download a PDF of how to wear a surgical mask throughout the day.
Click the link here to download a PDF of ZOOM Meeting Security Resource.
Click the link here to download a PDF of NYS Health Department Health Advisory for PPE shortage.
Click the link here to download a PDF of Medicaid Update.
Info on Daily COVID-19 Response call, BHI Teleconference, Pediatric Practices Teleconference, PM Teleconference, CMS waivers, flu testing guidance and COVID testing guidance.
Click the link here to download a PDF of Medent video visit tips.
Click play button to view mask fit check and face shield video.
Click the link here to download a PDF of Behavioral Health Consultation.
Click the link here to download a PDF of Behavioral Health Crisis Support.
Click the link here to download a PDF of Behavioral Health Referral Resources for pediatrics and adults.
Click the link here to download a PDF of Medicaid COVID-19 Telehealth FAQs.
Physicians need to email their completed application to the Jurisdiction K (JK) Part B email address.
Click the link here to download a PDF of Paycheck Protection Program Application Form.
Click the link here to download a PDF of Department of Financial Services COVID-19 Update.
Click the link here to download a PDF of Telemedicine Billing Information.
Click the link here to download a PDF of Patient Instructions for ZOOM.
Click the link here to download a PDF of Installing ZOOM Cloud Meetings for Apple.
Click the link here to download a PDF of Installing ZOOM Cloud Meetings for Samsung or Google.
Click the link here to download a PDF of Installing ZOOM Cloud Meetings for Samsung or Google.
Click the link here to download a PDF of Installing ZOOM Cloud Meetings for Apple.
Click the link here to download a PDF of Patient Instructions for ZOOM.
Click the link here to download a PDF of Telemedicine Billing Information.
Click the link here to download a PDF of COVID-19 Pharmacy Pearls.
Info on Daily COVID-19 Response call, BHI Teleconference, PPE pickup, Universal Masking, CARES Act, and video: COVID-19 Protecting Your Family.
Click the link here to download a PDF of UnitedHealthcare COVID update.
Info on Daily COVID-19 Response call, Medicare Accelerated Payment Program, Imaging at UR Medicine Urgent Care, Pharmacy Pearls and testing guidance.
Click the link here to download a PDF of COVID-19 Masking Infographic.
Click the link here to download a PDF of U.S. Senate Committee info.
Info on Daily COVID-19 Response call, UR Medicine Labs Patient Service Center Status, Nebulizer Treatment, and testing guidance.
Info on Daily COVID-19 Response call, Behavioral Health Consultation call, imaging providers update, testing guidance, and small business admin resources.
Info on Daily COVID-19 Response call, Sunday COVID-19 Response call, Urgent Surgical Cases, testing guidance, and testing results reporting.
Click the link here to download a PDF of Mask Safety Guidance.
Aetna Medicare: cost sharing waived for telemedicine visits for any reason. Read more here. Aetna Commercial: cost sharing waived for telemedicine visits for any reason. Read more here.
Click the link here to download a PDF of UnitedHealthcare COVID-19 update.
Click the link here to download a PDF of Excellus Q&A.
Click the link here to download a PDF of 3/24 Excellus Provider Telehealth Presentation.
Click the link here to download a PDF of Excellus telemedicine info.
Info on Daily COVID-19 Response call, Behavioral Health Teleconference, PM Meeting Teleconference, temporary UR Med employment, testing guidance, and Aetna update.
Click the link here to download a PDF of COVID testing flowchart.
Info on Daily COVID-19 Response call, vaccines for children, UR Medicine Urgent Care, NYS Medicaid, testing guidance, and AHP Zoom licensing.
Info on Daily COVID-19 Response call, Medent Telehealth Video, Excellus guidance, PPE, testing guidance, and CMS eases MIPS reporting requirements.
Click the link here to download a PDF of Provider/Patient Communication Guidance.
Click the link here to download a PDF of Excellus Memo.
Info on Sunday Response call, new well child guidelines, NYS Shared Work Program, PPE, Medicaid, and Matilda’s Law.
Info on Saturday Pediatric Practice call, Sunday Response call, social distancing and medication access, testing guidance, and Matilda’s Law.
Info on daily teleconference, Pediatric Practice call info, testing guidance, telemedicine, and PPE.
Click the link here to download a PDF of Cigna Billing Guidance.
Click the link here to download a PDF of MVP Telemedicine Updates.
Info on daily teleconference, PPE, electronic payments, testing guidance, telemedicine, and rounding.
Click the link here to download a PDF of Zoom teleconference info and best practices.
Click the link here to download a PDF of SARS-CoV-2 Infection in Children.
Info on daily teleconference, Pharmacy Pearl, testing, teledmedicine, BHI Teleconference, and PPE.
This special edition of Pharmacy Pearls aims to address concerns related to ACEs/ARBs, NSAIDs, and steroids as it relates to COVID-19 risk. We hope you find it informative and helpful….
Click the link here to download a PDF of Excellus telemedicine info.
Info on daily teleconference, advice for healthcare workers, testing, telemedicine, PPE, and AHP BHI Team.
Click the link here to download a PDF of Breastfeeding and Coronavirus facts.
Click the link here to download a PDF of URMC Resources for Pediatrics PCPs.
A list of resources for patients/families needing access to basic needs.
**Please note that this guidance has been replaced by the NYS Medicaid Update Volume 36, Number 5 received on March 21st which can be viewed here.**
Updates: PPE, Testing, Waiting Room Best Practices, Postponement of Elective Cases, and Care Management.
Click the link here to download a customizable Word document of this signage.
AHP is continuing to work on a telemedicine solution for practices.
Click the link here to download a PDF for Excellus billing info.
Click the link here to download a PDF for phone screening script.
Updates: Testing via UR Medicine Urgent Care and within your practice.
Click the link here to download a PDF of how to effectively triage patients.