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Compliance Program

Welcome to the AHP Compliance Program

The Accountable Health Partners Compliance Program promotes ethical conduct, regulatory compliance, and excellence in patient care. We are committed to fostering a culture where employees, providers, and business partners act with integrity, protect patient information, comply with healthcare laws and regulations, and support the delivery of safe, high-quality, and equitable care for the entire AHP network.

Accountable Health Partners collaborates with the University of Rochester Medicine’s Integrity and Compliance Office to provide administrative support for the reporting, investigation, and resolution of compliance concerns.

Reporting Options

This program maintains both an open-door policy and an Integrity Helpline for employees to share their concern about whether a practice is proper and/or ethical.  Employees may also speak  to the Chief Compliance Officer, a Compliance Office Analyst/Educator, or the Medical Center Counsel’s Office (585-758-7600). Reports may be made anonymously to the Integrity Hotline.

Integrity Helpline

(585) 756-8888 or 866-567-4202

Submit Online

Click or call any time to share a concern about improper, unethical, or non-compliant activities.

Patient Complaints or Concerns

Contact Patient and Family Relations:
(585) 275-5418

Email:
Patient Relations

Compliance Office

For general inquiries and information:
(585) 275-1609

Email:
Compliance

Fax:
(585) 256-3444

Address:
University of Rochester Medical Center
601 Elmwood Avenue, Box 520
Rochester, NY 14642