2022 Open Enrollment Begins
October 31st, 2022 | Network NewsIt’s that time of year, and the health plans contracted with AHP are kicking off open enrollment for 2023:
University of Rochester: November 1 – 15, 2022
Highland Hospital: November 7 – 18, 2022
UR Thompson Health: November 8 – 21, 2022
After attending an information session conducted by their plan, many health plan members call their providers to ensure they participate with AHP. You can help your patients who are covered by the UR, Highland, or Thompson plans to keep their care with you and get the most out of their benefits by:
#1 Preparing your front-end team for health plan employee/patient questions
Make sure that the members of your team most likely to receive inquiries know about AHP and its role as the tier-one network associated with these health benefit plans.
#2 Verifying your information on ahpnetwork.com
The provider directory on ahpnetwork.com is the number one resource for health plan members to find AHP providers. Referring providers also use the directory to help their patients see AHP specialists and benefit from the plan’s lower co-pay or coinsurance incentives. Click here to look your practice up on the web directory and email Renée Sutton with any corrections.
#3 Ensuring that patients covered by AHP contracted plans are sent to in-network specialists, labs, and imaging providers.
Some AHP providers use “ticklers” in their EMRs, while others hang signs at the front desk or in the restrooms. Whatever the process, efforts to keep patient care within the AHP network benefit patients by minimizing their out-of-pocket expenses while supporting clinical integration within AHP.
