Patient Satisfaction Surveying Hits Important Milestone
July 29th, 2016 | Network News
AHP is pleased to report that Press Ganey is posting patient satisfaction survey results for over 50 primary care practices. For the second quarter, incentive payments totaling over $17,000 were distributed to AHP primary care practices earlier this month, based on a per practice $250 implementation payment and $100 per month incentives for ongoing participation.
In addition to the monthly CG CAHPS surveys, Press Ganey will be reporting annual PCMH survey results to NCQA on behalf of thirty-one AHP practices. PCMH practices may expect to receive a report on their PCMH survey results next spring. Meanwhile, practices may access their monthly survey results by logging on to Press Ganey’s Improvement Portal, which can be accessed by clicking on this link: https://improve.pressganey.com.
In addition to survey results, the Improvement Portal houses an extensive library of resources and on-demand webinars designed to help practices raise their scores. If you have questions regarding the Improvement Portal, or you would like guidance on how to improve your scores, contact Laura Dogias, RN, Patient Experience Advisor at Press Ganey. Laura may be reached at 855-229-0066 (toll free) or [email protected]. Or you may contact Jeanine Wilder at (585) 758-0908 or [email protected].
